Delivery Policy

Undecorated Goods

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your valid email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via your chosen delivery method within
5 working days; however if goods are unavailable delivery will take a little longer.

If you wish to query a delivery please email us »

Decorated Goods

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your valid email address). We will normally confirm receipt of your order within a few minutes of ordering. We will contact you regarding the decoration of your goods within 2 working days. Differing decoration methods may take various time frames to accomplish, in most cases your decorated goods would be shipped within 21 working days. You will be informed of expected time frames via email.

If you wish to query a delivery please email us »